Legal mentions & GTC
Legal Mentions:
Offical name: Bike Basque S.A.R.L
2 Rue Lavigerie
64 200
Biarritz
France
Mobile: 06.95.94.82.37
SARL au capital de 8.200 euros
RCS BAYONNE 753 927 011 (2012 B 783)
SIRET 753 927 011 00019
Code APE : 7911Z
Identification intracommunautaire FR 35753927011
CNIL: 1639469 v 0 du 18-12-2012
Garant : APST
Assureur en RC Professionnelle : GROUPAMA D’OC
Licence d’agent de voyages : Atout France IM 064230004
General Terms and Condition:
By purchasing a cycling trip with Bike Basque, you are agreeing that cycling can be dangerous and there is some personal risk involved, therefore Bike Basque, its representatives, and employees or associates cannot be held responsible for any injury sustained or damage to property, bad weather, crash, or health problem during one of their organised holidays, tours, or events.
You must also make sure that you are able to attend the tour/holiday in full. If you have to leave the tour/holiday for any reason (crash, personal reasons, etc.), Bike Basque has no obligation to reimburse you for the remainder of your trip, this is why we advise our customers to purchase their own travel insurance (including cancellation, medical expenses, emergency assistance in the EU or any other country visited).
The sale and commercial relation with Bike Basque will be protected and governed under French law.
Deposit & payment of the balance:
BIKE BASQUE require a 35% deposit to secure your booking, with the remaining 65 % due 1 month before the trip departure.
Cancellation policy:
If you cancel the trip:
-One month after your booking, BIKE BASQUE will refund 75% of your payment.
-Between one and three months after your booking, , if not less than two months to departure, BIKE BASQUE will refund 50% of your payment.
-If you cancel less than two months before departure, the payment is not refundable.
If BIKE BASQUE cancels the trip, you will receive a full refund of any payments made.
Cancellation fees:
In the event of a cancellation from you, you may be charged fees equivalent to our bank’s transaction charges. We do not apply any additional markup.
